Filip Gocek

Onsite IT Support Engineer · Azath-IT

Edinburgh, Scotland, EH6 7HS
office@azath-it.co.uk
azath-it.co.uk
linkedin.com/in/azathoth

Profile

Experienced Onsite IT Support Engineer with 20+ years in end-user support, Windows/Linux, networking and device service. Currently onsite at Atos; independent brand Azath-IT for SME field work and consumer laptop service (Windows reinstall, upgrades — no board-level hardware repair). Languages: English, Polish.

Experience

Atos

2021 – Present

Onsite IT Support Engineer

Enterprise onsite and end-user support delivery

Allvotec

2017 – 2021

TRG Strategic Engineer

Strategic field engineering across multi-site environments

Daisy Group

2016 – 2017

IT Field Service Engineer

Customer-facing field service and break-fix support

Zonal

2011 – 2016

Repair Technician

Hardware diagnostics, repair workflows and quality control

Azath-IT

2007 – 2016

Owner / IT Engineer

Independent IT support, consultancy and engineering

Skills

End-user & desk-side support
Windows deployment & reinstall
Linux fundamentals
Networking (CCNA pathway)
Laptop service (LCD / RAM / SSD)
Microsoft 365
Field service engineering

Certifications

CCNA R&S modules — Edinburgh College (2016)
Cisco Introduction to Cybersecurity (2021)
Cisco Introduction to IoT (2021)
Learning Office 365 — LinkedIn Learning (2021)
What Is Scrum? — LinkedIn Learning (2021)
HP certifications SDWN17 (2017)
Disclosure Scotland (2016)

Services (Azath-IT)

Windows reinstall — from £60
Reinstall + documents backup — from £90
LCD / RAM / SSD / cleaning — individual quote
No board-level motherboard / BGA / soldering repair

Education

The University of Computer Science and Skills (WSIU)

1998 – 2002